Technical Program Manager · Austin, Texas
Jacky Yu
Delivering value at the crossroads of AI, automation & operations.
Force multiplier and seasoned Technical leader bridging strategy and execution at the highest levels of leadership. Translating organizational vision into action, driving AI and enterprise initiatives, and building the foundations that let world-class teams move fast and deliver at scale.
§ 01 — About
Who I am and what I do best.
I thrive at the intersection of strategy, AI innovation, and organizational leadership. My 8+ years of experience spans integrating cutting edge AI acquisitions at Cloudflare, driving digital transformation at Straumann Group, executing capital projects at Atmos Energy, and leading operational excellence at FedEx Express.
A few things I care about deeply: fostering great relationships and building high performing teams, understanding the “Why” to drive the “How,” and moving fast in environments where clarity and outcomes are more valuable than process. As AI transforms the digital landscape, I focus my efforts on how to deliver value in an era where the baseline capabilities of software are changing quickly.
Education
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BS in Industrial Engineering
Texas Tech University
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Minor in Mathematics
Texas Tech University
Certifications
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Project Management Professional (PMP®)
PMI.org
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Prompt Engineering for Project Managers
PMI.org
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Generative AI Overview for Project Managers
PMI.org
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Six Sigma Green Belt
Institute of Industrial & Systems Engineers
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Scrum Fundamentals Certified (SFC)
Vabro.ai
Fun Facts
Woodworker
Youth-league baseball coach
BBQ pitmaster
Outdoorsman: fishing, hiking, camping
Christmas Day birthday
Backpacked across SE Asia
Patent holder
Golden retriever dad
Central Austin Toastmasters
§ 02 — Principles
Core tenets.
Outcomes > process.
Fast, focused teams ship better products and deliver tangible results. I sit at the intersection of structure and fluidity that keeps everyone on the path toward our North Star.
Seek to understand.
The “Why” before the “How.” Curious enough to dive into the technical architecture, experienced enough to know when to step aside. I dig until I get to the roots.
Strategic partner.
As the bridge between engineering, operations, and executives, I nurture influence rather than authority. A TPM moves the needle, but a strategic partner moves mountains.
Perfect is the enemy of done.
Relentless pursuit of perfection prevents implementing value. Chasing flawless execution almost always leads to bottlenecks, missed opportunities, or wasted efforts.
§ 03 — Impact
Numbers from the last five years.
Core Cyber AI · Cloudflare
97%
Reduction in monthly AI-related incidents.
- ▷ Built AI Governance program from zero — guardrails, review process, coding-agent controls.
- ▷ Reduced monthly average incidents from 176 to 5.
M&A Security · Cloudflare
$1.5B+
AI acquisitions integrated into Cloudflare’s security perimeter.
- ▷ Integrated multiple AI acquisitions worth $1.5B+ (Replicate, Human Native, Astro, VoidZero).
- ▷ Cut integration timeline 8 → 3 months (70%) and effort 740 → 150 hours (80%).
Digital Transformation · Straumann Group
V1.0
Enabled virtual patient care for dental providers.
- ▷ Shipped flagship mobile app in an agile environment.
- ▷ 25,000+ downloads within 6 months of launch.
Capital Projects · Atmos Energy
$80M
Capital portfolio executed across multi-year construction.
- ▷ Executed 12+ projects concurrently for Fortune 100 clients.
- ▷ Onboarded as company’s first hybrid Project Manager × Engineer.
§ 04 — Selected Work
Selected work.
Project 01
Coming soon.
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Project 02
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Project 03
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Project 04
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§ 05 — Experience
A chronology.
Human Interest
2026 — PRESENT
FinTech · Retirement Plans
Cloudflare
2025 — 2026
Internet Infrastructure · Cybersecurity
Straumann Group
2022 — 2025
HealthTech · Medical Devices
Atmos Energy
2019 — 2022
Energy · Engineering, Procurement & Construction
FedEx
2018 — 2019
Logistics · Supply Chain
§ 06 — Contact
Get in touch.
Interested in collaboration, speaking opportunities, or just want to say hi? Let’s connect.